CUSTOMER SATISFACTION SURVEY
83% SATISFACTION
Following the Customer Satisfaction survey that we recently carried out, we have received some very positive feedback.
83% of participants were satisfied with the services they had received from T-Impact, while 70% felt that the services they received met their expectations. Almost 70% also thought that these services represented good value for money.
83% SATISFACTION
Following the Customer Satisfaction survey that we recently carried out, we have received some very positive feedback.
83% of participants were satisfied with the services they had received from T-Impact, while 70% felt that the services they received met their expectations. Almost 70% also thought that these services represented good value for money.
Figure 1 Graph illustrating the overall level of satisfaction with the services delivered by T-ImpactOver 90% were satisfied with both the technical and professional capabilities of those people provided by T-Impact. And 85% of those asked were happy with the information they received regarding the progress of projects.
Figure 2 Graph illustrating the level of satisfaction with the professional and technical capabilities of the people provided by T-Impact
Furthermore, 100% of participants said that they would be happy to recommend
T-Impact to colleagues.
We take all comments seriously and endeavour to build upon them for the future.
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