The best process-mapping solutions use open standards based languages like Business Process Modelling Notation (BPMN). This was defined and is developed by the Oasis Group, who control a variety of open-sourced, industry-accepted standards. Open standards future-proof your investment and significantly lower your total cost of ownership. Because they are so widely accepted the systems based on them can be bought from a wider variety of businesses, which improves competition in the market that you are buying from.
Business Process Modelling (BPM) tools are available to support BPMN. These use modelling techniques that are familiar to many users. The interface is similar to static tools such as Visio and Nimbus. T-Impact use BPM tools in our Lean Sigma workshops. They ensure rapid capture, validation and optimisation of your business processes.
Capturing your optimised business processes in BPM tools enable us to simulate real-life usage. Our skills help you identify bottlenecks, or situations where the process breaks down and is inefficient. These steps start to outline to the business where issues lie, before process are implemented.
In a traditional process reengineering project, a significant change programme is required to communicate the processes and install manual control mechanisms to ensure processes are followed. Changing existing IT systems to enforce these controls is often too costly and time-consuming. Process changes are often implemented inconsistently and measurements are hard to obtain. Better BPM tools address these issues, supporting the Oasis open standard for process automation and process monitoring.
Business Process Execution Language (BPEL) is a standard adopted by the world’s largest software houses (including IBM, Microsoft, Oracle and SAP). BPEL solutions integrate seamlessly with your existing IT systems and business tools – such as Excel. The control of your processes is centralised in a process orchestration layer designed to control end-to-end processes across your existing IT applications and organisations.
Business Activity Monitoring (BAM) is the next step on from BPEL. T-Impact works with our customers to implement BAM. BAM measures currently-running processes against your pre-defined service levels. Key Performance Indicators (KPIs) are monitored and reported in real time. When service levels are breached, automated alerts enable key staff to take remedial actions bring them back in line. Creating these self-healing processes for our customers genuinely enables true operational excellence.
To explore how to reduce your costs using BPEL and gain competitive advantage through processes optimisation contact Keith Mitchell on 0207 402 0027.
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